For this experiment I contacted companies I know and love to ask for samples and coupons. I implemented two techniques a.) I complimented their product, and asked for a free sample or coupon, and b.) I complimented their product without asking for anything. Below is the experience I had with each company.
I contacted L’occitane on April 19, 2016 via their website. I sent them an email explaining how much I loved their hand cream, and that I would like to try some of their samples. I received a reply the next day letting me know free stuff was on the way! About a week later I received three sample products of their different products.
I contacted Chobani via email, and received a reply the same day. I asked for coupons and they said they would get right on that. I still haven’t received coupons in the mail so I’m not sure what happened.
I’m not sure what I was expecting. Maybe free stickers? I sent them a nice, lengthy email with no strings attached. I didn’t ask for samples or discounts towards my next purchase, and I sure as heck wasn’t offered any.
I sent Twinings an email telling them how much I liked I loved their company. Seriously, I do. I’ve even used Twinings black tea to get rid of eye infections. I didn’t ask for coupons or free samples, and like my previous experiences, I didn’t receive anything. They were very happy to hear from me, though!
I used a different method when approaching Treehouse. They are a membership based program for those learning computer programming (like me!). They don’t sell tangible products like the other companies I contacted, so I asked them if they had any merchandise I could purchase. They didn’t, but I was offered free stickers and notebooks.
I contacted them on April 19th via email, but I never received a reply.
I contact Marshall’s on April 19th, and received a reply the next day. I didn’t ask for discounts or a gift card, and I didn’t get anything either.
I contacted Goya April 19th via email. I really thought I was going to get some coupons, but nope. They no longer offer digital coupons.
I contacted Oreo April 19th via email. I received a reply the same day, but they didn’t offer me any coupns.
Contacted them on April 19, but since I didn’t for coupons I didn’t get any.
This is a company I never heard of, but I was excited to try their teas. I was honest when contacting them through their site, and I asked them if they could send me free samples. They let me pick out which flavors I wanted to try, and a few days later I received my free samples and a bunch of $1 off coupons. Sweet!
Not too impressed with Tazo. They don’t offer any manufacturer coupons, and pointed me to sign up on starbucks.com to sign up for promotions.
That’s the end of the companies I contacted through email. I sent letters to the following companies on April 19th.
I just got a reply from them today. Unfortunately, no coupons or free samples.
No reply yet.
Kiss my Face
Nothing, but I’m still holding out hope for them.
I saved the best for last. They gave me a card for four free burritos! Holy moly, and I can guac on each one. Sweet!
My conclusion? Most of these companies were very thoughtful with their replies, even if they didn’t offer coupons or free samples. I was very impressed with Chobani. The coupons got lost in the mail the first time around, and they sent me a handwritten note along with multiple 30 cents off coupons. I also wasn’t expecting Chipotle to send me such a sweet deal! Treehouse, Numi Tea, and L’occataine were also very generous.
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